Privacy & Cookie Notice

Last updated: October 2025

 

Who we are

The Management & Leadership Hub (“we”, “us” or “our”) provides training, learning and development resources for managers and leaders in the advice and social justice sectors.

We are part of the Legal Aid Practitioners Group, a company registered in England and Wales (Company No. 1786122) whose registered office is at Cambridge House Camboro Business Park, Girton, Cambridge, Cambridgeshire, England, CB3 0QH.

If you have any questions about this notice or how we use your data, please contact anna.neira.quesada@lapg.co.uk who is also our data protection lead.

The information we collect and why

We collect and use personal data so we can:

  • Provide access to our programmes, resources, and events.

  • Respond to enquiries or applications you send us.

  • Send you updates, newsletters or event information (if you’ve opted in).

  • Understand how people use our website so we can improve it.

The personal data we may collect includes your name, email address, job title, organisation, and (if relevant) your payment or booking details.

We only collect the minimum data we need and use it lawfully, fairly and transparently.

Our lawful bases for processing

We rely on the following lawful bases under the UK GDPR:

  • Contract: where processing is necessary to deliver our services or manage your booking.

  • Consent: where you’ve opted in to receive updates or where non-essential cookies are used.

  • Legitimate interests: for general administration, evaluation, and improving our services.

  • Legal obligation: where we need to retain records for tax, regulatory or audit purposes.

How we store and protect your data

We keep personal data securely in password-protected systems and cloud storage hosted in the UK or EEA.

We do not share your information with third parties unless:

  • It’s necessary to deliver a service you’ve requested (e.g. an event platform or payment processor).

  • We are legally required to do so.

We keep personal data only for as long as necessary for the purpose it was collected.

Your rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your data where it’s no longer needed.

  • Withdraw consent (for example, to marketing emails or non-essential cookies).

  • Complain to the Information Commissioner’s Office (ICO) if you’re concerned about how your data is handled: www.ico.org.uk.

To exercise your rights, please contact us at [insert contact email].

Cookies

What are cookies?

Cookies are small text files placed on your device to help websites work properly and to collect information about how visitors use them.

Essential cookies

We use essential cookies to make the site work (for example, to remember your preferences). These do not require consent.

Analytics cookies

With your consent, we use limited analytics cookies (such as Google Analytics or similar tools) to understand how our website is used and to improve our content.

These cookies collect information in an anonymised form — such as which pages are visited, how long users stay, and how they found the site.

You can withdraw consent or change your cookie preferences at any time using the cookie banner or your browser settings.

Managing cookies

You can block or delete cookies through your browser settings. Please note that some parts of the site may not function properly without essential cookies.

Updates to this notice

We may update this Privacy & Cookie Notice from time to time. Any significant changes will be posted here with a new “last updated” date.

Contact us

If you have any questions, please contact us at: anna.neira.quesada@lapg.co.uk